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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kam Williams

Kam Williams

September 26, 2025

5  out of  5
rating by Kam Williams
"I ended up going with a different company but Colton was super helpful and knowledgeable in explaining my coverage and answering my questions. He said he will requote me in 6 months."
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dewayne Weaver

September 26, 2025

5  out of  5
rating by dewayne Weaver
"Quick and simple. Great service."
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Shawn Cheshier

September 26, 2025

5  out of  5
rating by Shawn Cheshier
"Colton was very helpful from start to finish.He made the whole experience very easy."
We responded:
"Thank you so much for your kind words, Shawn! We're thrilled to hear that Colton made the entire experience easy and enjoyable for you. We appreciate your feedback and look forward to assisting you again in the future!"
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Reagan Bridley

September 23, 2025

5  out of  5
rating by Reagan Bridley
"Incredibly fast turnaround and great rates!"
We responded:
"Thank you for the 5-star review, Reagan! We appreciate you giving us feedback and happy to hear about your great experience. We appreciate you trusting us with your insurance needs!"
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Sheree “Gigi” Thornton

September 10, 2025

5  out of  5
rating by Sheree “Gigi” Thornton
"Colton and Will are awesome!! Very knowledgeable and very helpful!! The best agents I have ever had! I purchased home, auto and pet insurance and I am thrilled with the coverage and price. I highly recommend that anyone searching for insurance to contact these guys in the Ocean City, MS office! Great job guys, y’all are amazing!!"
We responded:
"Thank you so much for your fantastic review, Sheree! It means a lot to know you’re happy with your home, auto, and pet insurance coverage with us. Your recommendation is truly appreciated, and we look forward to continuing to serve you. Thanks again for your kind words!"
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Javier Abrego

September 10, 2025

5  out of  5
rating by Javier Abrego
"Excellent and Professional Service.!!"
We responded:
"Thank you, Javier! We’re glad to hear you had an excellent and professional experience. Your feedback means a lot to us, and we look forward to serving you again!"
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David Wilson

September 10, 2025

5  out of  5
rating by David Wilson
"Will Plauche and his office are thoroughly knowledgeable as well as extremely personable. They handled my insurance questions with utmost professionalism and decorum. I would definitely use them again for my insurance needs."
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that our team provided you with knowledgeable and personable service. It’s our goal to handle every question with professionalism and care. We look forward to assisting you again with your insurance needs!"
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Mami

September 9, 2025

5  out of  5
rating by Mami
"Every State Farm insurance that I purchased was at a great price. The previous insurance carrier I had, I thought was a low budget insurance, but State Farm offered me me so much more coverage at a price I would not have imagined."
We responded:
"Thank you for your wonderful review! We're delighted to hear that we were able to provide you with better coverage at a price that exceeded your expectations. Your trust means a lot to us, and we're here to continue offering you the best service possible. We appreciate your business!"
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Kacey Bounds

September 9, 2025

5  out of  5
rating by Kacey Bounds
"My husband and I can’t say enough good things about Will. We have all of our insurance through him. He is very quick to respond, thorough, and friendly. He will bend over backwards to make sure you have what you need. I highly recommend him"
We responded:
"Kacey, Thank you so much for your kind words! We're thrilled to hear that you and your husband have had such a positive experience with us. We truly care about making sure every client gets the best service and coverage possible. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Caleb Minnis

August 21, 2025

5  out of  5
rating by Caleb Minnis
"Will and his team helped me with my business and auto insurance making an easy process and saving me hundreds of dollars! Great experience!"
We responded:
"Thank you for the 5-star review, Caleb! We’re happy to hear that we saved you money and made the insurance process easy on your auto and business insurance. We appreciate your business!"
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Shellie Thomas

August 21, 2025

5  out of  5
rating by Shellie Thomas
"My Customer Service Experience was quite pleasant. Colton was Not Pushy n he Explained All of The Products that State Farm had available. He Offered a Bundle Insurance Plan Four Vehicles n Our Home. Now my Spouse n I are researching CDs, bank accounts n Life Insurance options. So Thank You.. Colton Will Plauche' n Also Thank Your Spouse for the Welcome n Free magnet n paper cutter. Thank You State Farm."
We responded:
"Thank you for the great review, Shellie! We’re so glad to hear that you had a great experience with Colton. We appreciate you trusting us with your insurance needs and look forward to serving you for years to come!"
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Stacy Barnett

August 11, 2025

5  out of  5
rating by Stacy Barnett
"Helped me in every way possible! Very understanding and an excellent help! I appreciated will’s help a lot!"
We responded:
"Thank you for the 5-star review, Stacy! It was a pleasure to help you with your insurance needs. We appreciate your business!"
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Cameron White

July 25, 2025

5  out of  5
rating by Cameron White
"Excellent staff, competitive rates, and very professional service. They guided me throughout the entire process, making everything smooth and easy. Highly recommended!"
We responded:
"Thank you for the 5-star review, Cameron! We appreciate you!"
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Michelle Baker

July 25, 2025

5  out of  5
rating by Michelle Baker
"I called the office to get a quote for car and rental insurance. From the time Holly answered the phone and helped me with the things I needed was a pleasant experience. Colton got me the quote I needed and was very knowledgeable. Thank you for a great phone experience with your office."
We responded:
"Michelle, thank you so much for your kind words! We're thrilled to hear that Holly and Colton provided you with a pleasant and knowledgeable experience. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!"
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Stacy Witt

July 18, 2025

5  out of  5
rating by Stacy Witt
"I am new to Will Plachue State Farm, and Holly has already made me feel welcomed. Holly is knowledgeable and her Customer Service is top notch. I look forward to doing business with my new Agent."
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear Holly made you feel welcomed and supported. We look forward to serving you!"
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Margaret Parker

July 11, 2025

5  out of  5
rating by Margaret Parker
"Very helpful"
We responded:
"Margaret, thank you for the 5-star review! We appreciate your business!"
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Becca Campbell

July 3, 2025

5  out of  5
rating by Becca Campbell
"Very helpful and friendly staff."
We responded:
"Thank you for leaving us a 5 star review, Becca! We appreciate your business!"
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Elizabeth Acevedo

June 4, 2025

5  out of  5
rating by Elizabeth Acevedo
"Very knowledgeable, helpful, and super nice staff. Allen was able to get a quote I was comfortable with and completed the process in a very timely manner. Alexandra and Holly both assisted with the process, as well as changes to my life insurance policy. Everyone was so nice and made the process very smooth. Highly recommended!"
We responded:
"Thank you for the 5-star review, Elizabeth! We are so glad to hear about your experience with Alexandra and Holly. It is an honor to serve you and your family with life insurance. We truly appreciate your business!"
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Anthony Lopez

May 31, 2025

5  out of  5
rating by Anthony Lopez
"My experience with Will Plauche State Farm has been extremely smooth. Not only do I have a company in my corner when things go awry (as they often do), but I have an agent who legitimately cares about his clients and will go to great lengths to help them have their needs met. I can’t recommend Will Plauche State Farm enough!!"
We responded:
"Thank you for the 5-star review, Anthony! We love to hear feedback from our valued customers. It’s an honor and a pleasure to serve you! We sincerely appreciate your business!"
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Natalie Strange

May 30, 2025

5  out of  5
rating by Natalie Strange
"I called with questions regarding switching agents. I spoke to Holly, who was very professional and answered every question I had. Wonderful service!"
We responded:
"Thank you for the 5-star review, Natalie! We’re so glad to hear that Holly took great care of you. She is a great asset to our team. We appreciate your business!"
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Brandy Tart

May 29, 2025

5  out of  5
rating by Brandy Tart
"State Farm offered great coverage and premiums. I’m very pleased with their company and operations. My agent, Will Plauche, has been such a great help to me. He took the time to assess my personal and business situations and recommended the appropriate coverages to protect my assets."
We responded:
"Brandy, thank you so much for the great review! It is our pleasure to help protect you and your family. We look forward to serving you for many years to come. Thank you for trusting us with your insurance needs!"
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JROD

May 29, 2025

5  out of  5
rating by JROD
"The experience was seamless from start to finish, and the customer service was exceptional. They went above and beyond to help me find the right plan for the safety of me, and my new car. I am incredibly impressed with their knowledge and the level of coverage they offer. I would highly recommend Will Plauche’s office. The Team Member Colton DeShazo guided me through the entire process and made me feel comfortable and secure about my policy."
We responded:
"Thank you for leaving us a 5-star review, JROD! We are so glad to hear about your experience with Colton. He is a great asset to our team by the way he serves our great customers. Thank you for trusting us with your insurance needs!"
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Faye Husley

May 29, 2025

5  out of  5
rating by Faye Husley
"Awesome customer service. Holly is very knowledgeable and has excellent customer service skills!"
We responded:
"Thank you for the 5-star review, Faye! Thank you for the kind words!"
Profile photo of Jana Plauche

Jana Plauche

May 28, 2025

5  out of  5
rating by Jana Plauche
"Will and his team are a cut above the rest! Easy to work with and work hard to make sure you are satisfied with your product. And If he isn’t able to meet your need, he will help you find someone who can! They truly care about their customers"
We responded:
"Thank you for the 5-star review, Jana! We appreciate the kind words. It is a pleasure to serve you!"
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Holly Misko

May 22, 2025

5  out of  5
rating by Holly Misko
"Will and his team are very knowledgeable, friendly and genuinely care about helping people find the right coverage. I recommend calling them for all your insurance needs."
We responded:
"Thank you for the kind review, Holly!"