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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cameron White

July 25, 2025

5  out of  5
rating by Cameron White
"Excellent staff, competitive rates, and very professional service. They guided me throughout the entire process, making everything smooth and easy. Highly recommended!"
We responded:
"Thank you for the 5-star review, Cameron! We appreciate you!"
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Michelle Baker

July 25, 2025

5  out of  5
rating by Michelle Baker
"I called the office to get a quote for car and rental insurance. From the time Holly answered the phone and helped me with the things I needed was a pleasant experience. Colton got me the quote I needed and was very knowledgeable. Thank you for a great phone experience with your office."
We responded:
"Michelle, thank you so much for your kind words! We're thrilled to hear that Holly and Colton provided you with a pleasant and knowledgeable experience. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!"
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Stacy Witt

July 18, 2025

5  out of  5
rating by Stacy Witt
"I am new to Will Plachue State Farm, and Holly has already made me feel welcomed. Holly is knowledgeable and her Customer Service is top notch. I look forward to doing business with my new Agent."
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear Holly made you feel welcomed and supported. We look forward to serving you!"
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Kacey Higdon

July 14, 2025

5  out of  5
rating by Kacey Higdon
"My husband and I can’t say enough good things about Will. We have all of our insurance through him. He is very quick to respond, thorough, and friendly. He will bend over backwards to make sure you have what you need. I highly recommend him"
We responded:
"Kacey, Thank you so much for your kind words! We're thrilled to hear that you and your husband have had such a positive experience with us. We truly care about making sure every client gets the best service and coverage possible. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Margaret Parker

July 11, 2025

5  out of  5
rating by Margaret Parker
"Very helpful"
We responded:
"Margaret, thank you for the 5-star review! We appreciate your business!"
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Becca Campbell

July 3, 2025

5  out of  5
rating by Becca Campbell
"Very helpful and friendly staff."
We responded:
"Thank you for leaving us a 5 star review, Becca! We appreciate your business!"
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Elizabeth Acevedo

June 4, 2025

5  out of  5
rating by Elizabeth Acevedo
"Very knowledgeable, helpful, and super nice staff. Allen was able to get a quote I was comfortable with and completed the process in a very timely manner. Alexandra and Holly both assisted with the process, as well as changes to my life insurance policy. Everyone was so nice and made the process very smooth. Highly recommended!"
We responded:
"Thank you for the 5-star review, Elizabeth! We are so glad to hear about your experience with Alexandra and Holly. It is an honor to serve you and your family with life insurance. We truly appreciate your business!"
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Anthony Lopez

May 31, 2025

5  out of  5
rating by Anthony Lopez
"My experience with Will Plauche State Farm has been extremely smooth. Not only do I have a company in my corner when things go awry (as they often do), but I have an agent who legitimately cares about his clients and will go to great lengths to help them have their needs met. I can’t recommend Will Plauche State Farm enough!!"
We responded:
"Thank you for the 5-star review, Anthony! We love to hear feedback from our valued customers. It’s an honor and a pleasure to serve you! We sincerely appreciate your business!"
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Natalie Strange

May 30, 2025

5  out of  5
rating by Natalie Strange
"I called with questions regarding switching agents. I spoke to Holly, who was very professional and answered every question I had. Wonderful service!"
We responded:
"Thank you for the 5-star review, Natalie! We’re so glad to hear that Holly took great care of you. She is a great asset to our team. We appreciate your business!"
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Brandy Tart

May 29, 2025

5  out of  5
rating by Brandy Tart
"State Farm offered great coverage and premiums. I’m very pleased with their company and operations. My agent, Will Plauche, has been such a great help to me. He took the time to assess my personal and business situations and recommended the appropriate coverages to protect my assets."
We responded:
"Brandy, thank you so much for the great review! It is our pleasure to help protect you and your family. We look forward to serving you for many years to come. Thank you for trusting us with your insurance needs!"
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JROD

May 29, 2025

5  out of  5
rating by JROD
"The experience was seamless from start to finish, and the customer service was exceptional. They went above and beyond to help me find the right plan for the safety of me, and my new car. I am incredibly impressed with their knowledge and the level of coverage they offer. I would highly recommend Will Plauche’s office. The Team Member Colton DeShazo guided me through the entire process and made me feel comfortable and secure about my policy."
We responded:
"Thank you for leaving us a 5-star review, JROD! We are so glad to hear about your experience with Colton. He is a great asset to our team by the way he serves our great customers. Thank you for trusting us with your insurance needs!"
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Faye Husley

May 29, 2025

5  out of  5
rating by Faye Husley
"Awesome customer service. Holly is very knowledgeable and has excellent customer service skills!"
We responded:
"Thank you for the 5-star review, Faye! Thank you for the kind words!"
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Jana Plauche

May 28, 2025

5  out of  5
rating by Jana Plauche
"Will and his team are a cut above the rest! Easy to work with and work hard to make sure you are satisfied with your product. And If he isn’t able to meet your need, he will help you find someone who can! They truly care about their customers"
We responded:
"Thank you for the 5-star review, Jana! We appreciate the kind words. It is a pleasure to serve you!"
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Holly Misko

May 22, 2025

5  out of  5
rating by Holly Misko
"Will and his team are very knowledgeable, friendly and genuinely care about helping people find the right coverage. I recommend calling them for all your insurance needs."
We responded:
"Thank you for the kind review, Holly!"
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Lorena Acosta

May 22, 2025

5  out of  5
rating by Lorena Acosta
"I had a great experience with Alexandra, the life insurance specialist. She made everything easy to understand, took time to answer all my questions, and conducted the whole appointment in Spanish!"
We responded:
"Thank you for the 5-star review, Lorena! We’re so glad to hear about your experience with Alexandra! She’s an awesome part of our team and we’re happy to have a team member to help with our Spanish speaking customers!"
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bickettac

May 22, 2025

5  out of  5
rating by bickettac
"Best service by an Agent on the coast. Compared to the other one,I highly recommend , this agent !!!"
We responded:
"Thank you for the 5-star review, Richard! We appreciate your business!"
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Debra Riehm

May 6, 2025

5  out of  5
rating by Debra Riehm
"Great agent. Allen cares about families struggling to find good, affordable insurance. He was very easy to work with. Highly recommend!"
We responded:
"Thank you for taking the time to leave us a 5-star review, Debra! We love helping our customers find great, affordable insurance that provides superior protection. Thank you for trusting us with your insurance needs!"
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Rickey Cissom

April 30, 2025

1  out of  5
rating by Rickey Cissom
"If you have State Farm Insurance for your home, I highly recommend that you call them and ask if your home main drain stack springs a leak, am I covered? Imagine our surprise when we were told that it was not covered, nor was the removal of the toilet, and both sides of the wall to replace the drain joint. Neither was the replacement of the floor tiles that had to be replaced or the restoration service that was required to remove the water and wetness from the walls, the cabinets, and floor from the leak to prevent mold from growing. In short NOT A SINGLE THING WAS COVERED. I was given a different reason both times that I talked to the adjuster and still do not have a clear understanding from the policy on why not a single thing was covered from this claim. If Will Plauche' is your State Farm Insurance Agent, you might need to go to the office, since returning calls is not his strength. I have called numerous times and left very clear messages asking for him to call me on behalf of my 87-year-old mother-in-law who is the home owner and has insurance coverage with this office since 1968 (house bought new and no claims have been filed on the home)."
We responded:
"Hi Rickey. I understand your frustration with this claim. As a local business, we think you deserve to have this matter handled more appropriately in person or via phone call than over the internet. Please call our office at 228-875-1212 and we will be more than happy to assist you. "
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Scott Kelley

April 23, 2025

5  out of  5
rating by Scott Kelley
"Talked with Will and Alexandra today. Helped me with my auto and investment knowledge."
We responded:
"Thank you for the 5-star review, Scott! It was a pleasure serving you today. We look forward to helping you for many more years to come!"
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Alex Brechbiel

April 23, 2025

5  out of  5
rating by Alex Brechbiel
"Great customer service! I went in for a quick quote and Allen went above and beyond! He was very quick and tentative with his response time! Highly recommend for any seeking professional insurance agents!"
We responded:
"Thank you for the 5-star review, Alex! We're so glad to hear about your experience with Allen. He is a top notch agent for us and we're glad to hear all the great things that he's doing. We appreciate your business!"
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juan maldonado (JP)

April 10, 2025

5  out of  5
rating by juan maldonado (JP)
"They speak Spanish and took the time to answer my questions"
We responded:
"Thank you for your 5 star review, Juan! We are so glad to hear about your great experience with us. Our Spanish speaking representative, Alexandra, is fantastic. We appreciate your business!"
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Allen Edwards

April 4, 2025

5  out of  5
rating by Allen Edwards
"Can’t thank Will enough for all the help he’s provided with all of my insurance needs. Would highly recommend to anyone in need of a quality insurance agent."
We responded:
"Thank you for the kind words and the 5-star review, Allen! It was a true pleasure being able to serve you and your family. We look forward to helping you for years to come!"
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Karla

April 3, 2025

5  out of  5
rating by Karla
"It was amazing experience and I got my life insurance. They are experts in this area . I recommend them 💯"
We responded:
"Thank you for your 5-star review, Karla! We are so glad to hear about your experience. We appreciate your trust in our agency to provide for your life insurance needs! Thank you for choosing us!"
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payton williams

March 28, 2025

5  out of  5
rating by payton williams
"Will Plauche is the man!! Always there when needed and goes above and beyond!"
We responded:
"Thank you for the great review, Payton! We appreciate your business and love the positive feedback! "
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Greg Becker

March 17, 2025

5  out of  5
rating by Greg Becker
"Holly, who you will probably be greeted by if you visit their office, has been handling all of my wife’s and my insurance needs (business and personal) for over 20 years and is such a pleasure to work with. Very helpful and informative."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Holly has been able to assist you and your wife with your insurance needs for over two decades. It's wonderful to know that you find her helpful and informative. We appreciate your loyalty and look forward to continuing to serve you both in the future!"